“Between 20,000 and 30,000 incidents of avoidable significant harm identified in general practice in England per year, there is opportunity to continue to improve the safety of care in primary care. We also know that incident data may be an underrepresentation of harm, as incident recording systems are not as well developed in primary care when compared to secondary care.”
The Primary Care Patient Safety Strategy, NHS England 2nd October 2024
“We want improved patient outcomes and experience in primary care – reduced patient harm, fewer complaints and less litigation, staff who are less stressed, a better understanding of pressures and improved efficiency. This will be supported by structures and processes (LFPSE and PSIRF) that enable an appropriate response with learning, sharing of learning and improvement.”
The Primary Care Patient Safety Strategy, NHS England 2nd October 2024
“Primary care services are at the heart of healthcare in many countries. They provide an entry point into the health system and directly impact on people’s well-being and their use of other health and care resources. Thus, improving safety in primary care is essential when striving to achieve both equal access and the sustainability of healthcare”
NHS Resolution
This conference focuses on improving patient safety in primary care and implementing the Primary Care Patient Safety Strategy which was published in September 2024. The conference will take an in depth look at the elements of the strategy and provide you with a guide to implementing both the strategy and improving patient safety in your practice. There will be an in depth look at the adoption of the Patient Safety Incident Response Framework (PSIRF) in primary care, and tools that can help you with incident reporting, investigation and learning in your practice.
The conference will also highlight key clinical areas where patient safety improvement actions can have the most impact; improving and learning from errors in diagnosis, medication and prescribing related incidents, delayed referral and deterioration. The conference will conclude with a focus on learning from incidents and claims, and the role of the medical examiner in primary care which has become mandatory as of September 2024.
This conference will enable you to:
Network with colleagues who are working to improve patient safety in primary care
Implement and understand the National Primary Care Patient Safety Strategy
Update your knowledge on the Patient Safety Incident Response Framework and adaption to primary care
Develop your skills in PSIRF tools and techniques
Address key patient safety areas including diagnosis, medication and prescribing incidents, delayed referral and deterioration
Explore and understand your patient safety incident profile
Learn from outstanding practice in the development of patient safety incident investigation
Manage and ensure accountability for ongoing safety actions (in response to recommendations from investigations)
Reflect on how you can better involve patients as patient partners
Develop a supportive, learning environment and just culture in primary care and understand the role of the freedom to speak up guardian in primary care
Explore the role of the medical examiner in primary care
Understand how to drive improvement and learning from incidents and claims
Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes
