News and updates from today's conference bringing together current and aspiring Ward Managers to understand current issues and the national context. Reflecting on the characteristics and qualities required for the role, and understanding your role within quality and specifically meeting the CQC Quality Ratings at Ward level. Also looking at the challenges and issues as a result of the Covid-19 pandemic for Ward Managers.
Becoming a ward manager: a lived experience
Liam Button
Charge Nurse/Ward Manager
Royal Cornwall Hospitals NHS Foundation Trust
• experiences as a Ward Manager
• tips and advice for aspiring and current Ward Managers
• the highs and the lows of the role
• leading by example
Liam talked through his experiences as a Ward Manager. He said "You are accountable but you are not to blame"
He went on to say "You have to be kind, you need to listen and give people your time"
Liam also said "When things are overwhelming, you need a process to manage your time, it is also really important to take time and have a break"
Quality, safe, effective care - what does good look like?
Sarah Ward
Deputy Chief Nurse
Chesterfield Royal Hospital NHS Foundation Trust
• enabling continuous quality improvement at ward level
• demonstrating assurance of quality, safe, effective care
• ownership and integration of data at ward level
• shared learning using a digital solution
Sarah talked through how using data can improve quality, she said " When teams can see data and how everyone is doing it incentifies them to keep improving and it builds energy"
She also said "Shout about your sucesses, and Engage, Engage, Engage!"
Supporting Organisations
