News and updates from todays Ward Manager conference bringing together current and aspiring Ward Managers to understand current issues and the national context, and to develop your skills as an effective Ward Manager.
Becoming a ward manager: a lived experience
Liam Button
Charge Nurse/Ward Manager
Royal Cornwall Hospitals NHS Foundation Trust
• what I wish I’d known
• tips and advice for aspiring Ward Managers
• leading by example
• the highs and the lows of the role
Liam talked about tips and advice for aspiring Ward Managers. Liam said "Always be kind and remember you are accountable but you are not to blame"
Ali Richards
Senior lecturer
University of Cumbria
• what are the difficult issues for Ward Managers
• leading change in practice
• embedding effective communication and compassionate care at ward level
• performance management at ward level
• supporting staff beyond the pandemic
• managing staff conflict and nurses in difficulty
Ali started her talk by asking "What are the current issues for Ward Managers? - Staffing, it's always staffing!"
Ali went on to discuss four behaviours of a compassionate leader - she said "Attending and being present, taking time to listen and focusing on others"
Ali went on to say "This type of leadership is also good for patient care" "Empathising is important, mirroring and feeling colleagues distress"
On looking after yourself Ali said "Keep calm, be positive, have fun, go outside, Self Care is really important"
Ali concluded by saying "Speak up and speak out on behalf of your teams"