News and updates from today's Improving the Assessment and Management of People Experiencing Mental Health Crisis in Emergency Care conference
Mental Health Crisis in A&E: A Personal Journey
James Downs
Patient Representative Royal College of Psychiatrists and NHS England
Lived Experience Consultant & Peer Researcher
• what crisis feels like in A&E: a personal journey
• working in partnership to improve crisis services
• how can emergency services improve care for people experiencing mental health crisis
EXTENDED SESSION: Meeting a one hour standard for mental health crisis in A&E - A Toolkit for Improving Care
Faye Noble
ED Consultant and MH Lead
Gloucestershire Royal and Cheltenham General Hospitals
• the standard: implications for A&E departments
• is the standard achievable with current resources?
• what can we learn from the recent HSIB investigation into the provision of mental health care to patients presenting at the emergency department
• a toolkit for improving care
• governance – Risk registers, incident forms, breaches, and complaints
• case studies and examples of good practice: learning from the pilot sites