Follow the conference on X #CQCOutstanding
The CQC have now confirmed that although moving to a single assessment framework they will still use the five key questions (safe, effective, caring, responsive and well-led) and four-point ratings scale (outstanding, good, requires improvement and inadequate). (CQC July 2022)
This masterclass will update delegates on CQC developments under the single assessment framework and the quality statements and evidence categories. The masterclass focuses on the Responsive key line of enquiry, to assess how your service is performing. The masterclass is aimed at Clinical Staff, Team Leads and Senior Management.
“Responsive: services are organised so that they meet your needs.”
Care Quality Commission 2021
Key Learning Objectives:
Understanding CQC requirements and expectations around Responsiveness
Is your service Responsive?
Person-centred care
Taking account of the needs of different people
Timely access to care and treatment
Concerns and complaints
Reflect on your service and what improvements can be made
Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes
Networking Group: Share your experiences and challenges preparing for CQC inspection and delivering Outstanding Care by joining the Achieving CQC Outstanding Networking group for clinicians and managers driving quality improvement.
