Leadership in the NHS is the responsibility of all staff. This one day masterclass in Quality Improvement will allow all healthcare staff to learn about QI methodology, tools to use and how to lead change. The day has been developed to provide both practical and appropriate QI training to all staff.
You will learn what QI tools to use and how to maintain the improvements. You will explore how to avoid common mistakes that staff make.
Key Learning Objectives:
Understand QI
Learn QI methodology
Develop QI skills
Learn how to lead change and avoid common resistance to change
Consider when to lead and when to follow
Ensure your QI results are maintained
Only “54.3% of staff feel able to make improvements happen in their area of work”
NHS Staff Survey 2002, March 2023
The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching.