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“Listening and responding to all women and families is an essential part of ensuring safe and high-quality care. It improves the safety and experience of those using maternity and neonatal services and helps address health inequalities.”
An update on delivery of the first year of the Maternity and neonatal three-year delivery plan, NHS England, May 2024
This conference will focus on measuring, understanding and improving maternity care experience in the NHS. Through national updates and case study presentations the conference will support you to measure, monitor and improve the experience of maternity care in your service, ensuring that insight leads to quality improvement. Sessions will include learning from lived experience, tackling inequalities in maternity care, practical sessions focusing on ensuring accessible care for all and lessons learned from a maternity mental health hub.
In addition, this conference will address the areas of maternity care requiring improvement outlined in the recent CQC National Maternity Survey 2023 published in 2024:
“Today’s findings also expose the difficulties some people have in accessing high-quality care. This is clearly being exacerbated by well publicised staffing pressures, which can get in the way of midwives’ ability to provide safe, kind and effective care. We know when this happens, it can lead to worse outcomes for women and babies. At a time of growing demand, listening to the needs and experiences of women and families, and acting on what they say, has never been more important.”
Andrea Sutcliffe, NMC Chief Executive and Registrar, February 2024
This conference will enable you to:
Network with colleagues who are working to monitor and improve maternity care experience
Learn from outstanding practice in developing systems to maternity care experience as a result of maternity care insight
Reflect on lived experience
Understand how we can tackle inequalities in maternity services
Ensuring maternity care feedback leads to changes in practice
Learn how to use the NHS Three-Year Delivery Plan for maternity care in practice
Understand the national context maternity care
Develop strategies for promoting respectful maternity care for disabled women
Understand how to work with staff to act on maternity care experience feedback in real time
Reflect on the developing role of Patient Experience Midwife
Improve mental health and wellbeing via lessons from a maternity mental health hub
Develop your role demonstrating insight and responsiveness
Self assess and expand your skills in analysing maternity care data
Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes
